What personal data we collect and why we collect it
When you visit our site
When you visit our site, we use “Google Analytics” to collect information about your visit. However, we’ve configured Google Analytics to not collect any personally identifiable information about you. Google Analytics will collect non-personal information like your anonymized IP address, the pages you visit on our site, the browser and operating system you use, your screen resolution etc.
We do NOT attempt to track your use of our website across different devices (phones, laptops etc.). We do NOT attempt to combine non-personal information we collect on our site with personally identifiable information from any other source.
When you leave comments
When you leave a comment on our site, we collect the data you enter in the comment form. We provide the information you enter, your IP address and browser information to a spam checking service. This is solely for the purpose of detecting spam. We retain your comments indefinitely or until you request its removal. We do not use this information for any marketing purposes and do not share it with anybody without your explicit approval.
When you contact us
When you contact us using the “Contact Us” form on our site, we collect your name, email address, the message subject and the actual message you type in. We also collect your IP address and browser information and provide it to a spam detection service. We use this information only to respond to the message you send us. We do not share this information with anyone. We retain this information indefinitely, or until you ask us to remove it.
When you purchase or download our software
When you purchase our software, we collect your name and email address to associate it with the license key. We retain this information indefinitely, unless you uninstall our software and request us to delete it.
We use external payment processors (PayPal, Stripe and Amazon Pay) to process your payments. These payment processors ask you to enter payment information to complete the purchase. The payment information you have to provide depends on the method of payment you use. For example, PayPal will ask you to log into your PayPal account. Stripe will ask you to enter your credit card information and billing address.
When you download our software, we generate a Google Analytics event to indicate this, as described in “when you visit our site”.
When you activate, install or uninstall our software
When you purchase any software we sell, you get a license key that needs to be activated. When you activate your license key, we communicate with our license servers to ensure this is a valid key that hasn’t already been used before. To do this, we collect and transmit the license key, your IP address, computer name and product name & version for the software you are installing. We keep this information in our license server forever, unless you uninstall our software and request us to remove it. We use this information only to validate your purchased license key and to provide you support in case of problems.
When you install or uninstall our software, we generate a Google Analytics event to indicate this, as described in “when you visit our site”.
When you use our software
When you update our software
Our software has a built-in mechanism to check for and install updates that fix problems and add new capabilities. By default, we enable the option to check for updates. You may disable it by using the “Settings” and “Updates” menu option. If you are running a paid version of our software, we will validate the license key before updating it. To do this, we will transmit the license key, computer name, software name & version and your IP address to our license server. We do this only to validate your license key and to provide you support in case of problems.
When you request or install updates for our software, we generate a Google Analytics event to indicate this, as described in “when you visit our site”.
Collection and Use of Children’s Personal Information
We do not knowingly collect any personal information from children. This site and is intended for general audiences, not children.
Who we share your data with
When you leave a comment at our site or send us a message using the “Contact Us” form on our site, we automatically send this to a spam checking service. We do this solely to detect and prevent spam, not for any marketing purposes. Other than this, we do not share any data we collect with anyone without your explicit consent. Employees of Datamaton Inc. may have access to the data we collect on a need-to-know basis to provide you support and to improve our software.
We do not sell your data to any 3rd parties (even in anonymized or aggregated form) for any marketing purposes whatsoever.
What rights you have over your data
If you have an account on our site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We store personally identifiable information (e.g. for license validation) in databases stored on internet connected servers. We use standard industry-wide practices such as firewalls, server safety monitoring tools, encryption and the most secure version of Secure Socket Layers to protect it. However, we acknowledge that despite our best efforts, no security system is impenetrable. We cannot guarantee the security of our databases and cannot guarantee that information you supply won’t be intercepted while being transmitted to our site over the internet.